An order management system (OMS) is a comprehensive technological solution that enables firms to handle purchase orders from online creation through delivery shipping.
It integrates shipping information across all sales channels to enable comprehensive visibility into fulfillment tracking throughout the full cycle.
An OMS assists retailers oversee the end-to-end order lifecycle smoothly, from the time a purchaser initiates an order to its proper oms execution and required return.
It automates stock management by generating live analytics on stock quantities and order details, oms allowing retailers to streamline their oms logistics operations and improve shopper loyalty.
An effective OMS combines with other enterprise systems like ecommerce platforms, warehouse management systems, ERP software, and transportation carriers to support a streamlined order fulfillment process from initiation to finish.